This Privacy Policy is effective as of Jan 1st, 2022 and will remain in effect until further notice. At Overwhelm No More, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data.
1. Who We Are
Our website address is: https://overwhelmnomore.com.
2. Information We Collect
We collect personal information when you:
- Register for our coaching services
- Schedule appointments through our scheduling software (Paperbell and Cal.com)
- Participate in video sessions via Google Meet, Zoom, or Microsoft Teams
- Make payments through the Paperbell client portal using Stripe
The personal information we may collect includes:
- Name
- Email address
- Phone number
- Payment information (processed securely via Stripe)
- Any other information you voluntarily provide during the coaching process
3. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
4. Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
5. Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
6. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
7. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and manage our coaching services
- To communicate with you regarding your sessions and inquiries
- To process payments and manage your client account
- To improve our services and customer experience
- To send you updates and promotional materials (if you opt-in)
8. Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We do not sell, trade, or otherwise transfer your personal information to outside parties, except as follows:
- Service Providers: We may share your information with trusted third-party service providers (such as Paperbell, Cal.com, Google Meet, Zoom, Microsoft Teams, and Stripe) to assist us in operating our website and conducting our services. These parties are obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
9. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
10. Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
11. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information (subject to certain exceptions)
- Request to receive an exported file of the personal data we hold about you, including any data you have provided to us. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
12. Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Phone: +447438752416
